What we collect
We might collect some or all of the info listed below when you place an order with our site, in order to assist us to offer other services both now and also in the future:
- Your name
- Contact number
- Email address
- Receiver’s Name (if provided).
- Receiver’s Address (if offered).
- various other information pertinent to customer surveys and/or deals.
We will additionally maintain a record of your order to allow us to handle any issues and so that we can provide future deals or promotions to you based on your orders.
In addition, if you contact us using either e-mail or phone we may keep a record of this in order to allow us to give the highest possible levels of customer service.
Please note some telephone calls might be recorded for quality or training objectives.
To learn more on technological details taken by our website please see our cookies plan section.
All data supplied to us is treated with the greatest possible level of discretion and also information such as your name and address are safely stored on safe and secure web servers. All personal info is collected according to the latest information defence and consumer regulations.
What we do with the info we collect.
We need certain information to better understand your needs as a customer and also provide you with the best possible service.
Internal document maintaining- this might include using your info to handle customer support procedures effectively.
We may use the info to market our products and services relevant to your previous purchases.
With your consent, we might occasionally send out advertising emails about new products, special deals or various other information which we believe may be of interest to you using the email address which you have provided – please note you may pull out or unsubscribe at any time by contacting us.
Periodically, we might also use your details to contact you for marketing research objectives. We might contact you by e-mail, phone, fax or mail. We might utilise the details to tailor-make the site according to your interests.
You will certainly not go through spam or illegal marketing.
We might make use of technological information to collect data to assist us to create a far better buying experience for you.
For this function, we make use of Google Analytics and Facebook Analytics.
Your phone number or email address may be utilised by our messengers to contact you or to send tracking info.
Please be assured that we will not share your details with any kind of 3rd party for advertising and marketing objectives or any type of purposes apart from those specified.
What are your data rights?
Under the GDPR, you have legal rights with regards to your personal data, which we will adhere to fully 100% of the time:
- The right to be notified regarding our or my collection and use your personal data.
- The right to access the individual information we hold regarding you.
- The right to have your individual information remedied if any of your personal information held by us is inaccurate or incomplete.
- The right to be forgotten, i.e. the right to ask us to erase or otherwise dispose of any of the individual data that we have regarding yourself.
- The right to limit (i.e. protect against) the processing of your personal information.
- The right to challenge us using your personal information for a particular purpose or functions.
- The right to data mobility. This suggests that, if you have actually supplied individual data to us straight, we are using it with your authorisation or for the performance of an agreement, which data is processed using automated means, you can ask us for a duplicate of that personal data to re-use with another solution or service oftentimes.
- Rights relating to automated decision-making and also profiling.
Please contact us if you have any kind of concerns concerning your civil liberties or desire to share these rights.
We are committed to ensuring that your info is protected.
In order to stop unauthorised accessibility or disclosure, we have already implemented appropriate physical, electronic and also supervisory treatments to safeguard the information we accumulate online.
A cookie is an electronic unit of information, which asks consent or enables certain records to be kept of certain user info, browsing behaviours and analytics to be positioned on your computer’s disk drive.
The internet application can tailor its operations to your preferences, likes as well as dislikes by remembering info regarding your choices determined by your user behaviour.
We make use of traffic log cookies to determine which pages are being utilised. This helps us analyse information regarding websites web traffic and also enhance our site in order to customise it to consumer requirements. We just use this info for statistical analysis functions and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we can not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:.
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.